1. The service and the provider
ipmanager.no (“the service”) is a web-based service for managing IP addresses. The service is provided by Webspesialisten AS, organisation number 894 785 942, Oslo, Norway (“we”, “us”). Contact: info@ipmanager.no.
2. The agreement
Whoever registers an organisation accepts these terms on behalf of that organisation (“the customer”) and confirms they are authorised to do so. The agreement applies from registration until it is terminated under section 10.
3. Accounts and users
- Whoever registers the organisation becomes its owner and can add and remove users and assign roles.
- The customer is responsible for who is given access, and for everything done with the organisation's users and API keys.
- Users must keep sign-in details and API keys secret. We recommend two-factor authentication.
- Information given at registration must be accurate. Each user must have their own account.
4. Free plan and address limit
The service is currently offered free of charge for up to a set number of registered IP addresses per organisation, currently 100. Ranges and subnets do not count.
- The limit is set by us and may change. We may also introduce paid plans and replace or change the free plan.
- Changes that reduce what the customer has access to are announced at least 30 days in advance by email to the organisation's owners and in the service.
- Data already registered is not deleted because of a changed limit. The customer can still read and export the data, but registering new addresses may be restricted.
- We may adjust the limit for individual customers by agreement.
- Paid plans will have their own prices and terms. The customer is never charged without having chosen a paid plan.
5. Acceptable use
- The service may only be used lawfully, and only for networks the customer is entitled to manage.
- The collector and other tools may only be used against networks and devices the customer is permitted to scan.
- It is not permitted to try to circumvent limits or access controls, test security without a written agreement, or put an abnormal load on the service. We may set reasonable limits on the number of API requests.
- The service must not be used to store special categories of personal data, nor more personal data than is needed to document the network.
In the event of a material breach we may suspend access, with notice where possible.
6. The customer's data
- The customer owns the data registered in the service.
- We use the data only to provide, secure and improve the service, and do not share it with anyone other than the subcontractors needed to operate it.
- The customer can export the data to CSV and JSON at any time, or retrieve it through the API.
- For personal data the customer registers, we act as data processor. See the privacy policy.
7. Availability and changes
We work to keep the service stable and available, but the free plan is provided without guaranteed uptime. We may carry out maintenance and develop, change or remove features. Material changes that affect the customer negatively are announced in reasonable time.
8. Security
We have reasonable technical and organisational measures in place to protect the data, described on the security page. The customer is responsible for keeping its own API keys safe and for the scripts run in the customer's network.
9. Liability
- The service is provided “as is”. The customer is responsible for assessing whether the information in the service is correct before relying on it in operations.
- We are not liable for indirect losses, such as lost profits, downtime or loss of data.
- Our total liability is limited to the amount the customer has paid for the service in the previous twelve months.
- These limitations do not apply in cases of wilful misconduct or gross negligence.
10. Termination
- The customer may terminate the agreement at any time by notifying info@ipmanager.no. We recommend exporting the data first.
- We may terminate the agreement with 30 days' written notice, or with immediate effect in the event of a material breach of these terms.
- After termination, the organisation's data is deleted within 30 days, and from backups in line with our backup routine.
11. Changes to these terms
We may change these terms. Material changes are announced at least 30 days before they take effect, by email to the organisation's owners and in the service. Continued use after the changes take effect counts as acceptance.
12. Governing law and disputes
The agreement is governed by Norwegian law. Disputes are to be resolved amicably where possible. If that fails, Oslo District Court (Oslo tingrett) is the agreed venue.